$10,000 for Your Thoughts?
Local woman wins grand prize in Jack in the Box® customer-survey sweepstakes
CORINTH, Texas - The days of the customer-comment card are numbered. Today, telephones and the Internet provide customers easy ways to voice their opinions and possibly win cash and prizes. And if you think no one ever wins those things, just ask Robin Fenner of Corinth. She won $10,000 simply for taking a seven-minute survey.
Fenner participated in Jack in the Box® restaurants’ “Voice of the Customer” program, in which guests rate their dining experience by calling the phone number or logging onto the Web address printed on their order receipt and then answering questions ranging from food freshness to speed of service. As an incentive, Jack in the Box automatically enters all the respondents’ names into a drawing for cash prizes.
Jack in the Box recently contacted Fenner, a Web site developer and mother of two with an affinity for Supreme Croissant sandwiches, to inform her that she was a winner. “It was perfect timing,” she said. “I was able to take care of Christmas, make some donations and buy a few things I’ve been wanting. I love Jack in the Box!”
Jack in the Box Inc. (NYSE: JBX), based in San Diego, is a restaurant company that operates and franchises Jack in the Box® restaurants, one of the nation’s largest hamburger chains, with more than 2,000 restaurants in 17 states. The company also operates a proprietary chain of convenience stores called Quick Stuff®, with more than 40 locations, each built adjacent to a full-size Jack in the Box restaurant and including a major-brand fuel station. Additionally, through a wholly owned subsidiary the company operates and franchises Qdoba Mexican Grill®, an emerging leader in fast-casual dining, with more than 250 restaurants in 37 states.