Corporate Governance

Darin Harris began his role as Chief Executive Officer in June 2020. He was previously CEO of North America for flexible working company, IWG PLC, Regus, North America, from April 2018 to May 2020. Most notably, Harris is the former Chief Executive Officer of CiCi’s Enterprises from August 2013 to January 2018. For just under five years, Harris also served as Chief Operating Officer for Primrose Schools from October 2008 to July 2013. He previously held franchise leadership roles as Senior Vice President at Arby’s Restaurant Group, Inc, from June 2005 to October 2008 and Vice President, Franchise and Corporate Development at Captain D’s Seafood, Inc., from May 2000 to January 2004. He was also a prior franchise operator of multiple Papa John’s Pizza and Qdoba Mexican Grill restaurants from November 2002 to June 2005. Harris has more than 25 years of leadership experience in the restaurant industry encompassing operations, franchising, brand strategy and restaurant development.

Ryan Ostrom joined Jack in the Box as Executive Vice President and Chief Marketing Officer in February 2021.  He was later promoted to Chief Customer and Digital Officer, assuming responsibility for all Jack in the Box operations in addition to marketing, effective December 6, 2024. Ostrom joined the company with over 15 years of marketing and branding experience, with a passion for driving innovation through creative consumer strategies. Before Jack in the Box, Ostrom served as Chief Brand Officer for General Nutrition Centers (GNC), where he helped lead the transformation of GNC from a traditional retailer to a global digital brand by modernizing their marketing, eCommerce, innovation, and product development. Previously, Ostrom served roles at Yum! Brands, Kenmore, Craftsman & DieHard at Sears Holding Corporation, and Reebok. During his time at Yum! Brands, Ostrom enhanced KFC’s global store and ecommerce customer experience.

Since March 2020, Sarah Super has been fulfilling the role of Chief Legal & Risk Officer. Prior to that, Sarah served as Senior Vice President, General Counsel and Risk Officer, as well as Vice President & Associate General Counsel for Jack in the Box. Before joining Jack in the Box in December 2013, Sarah was a partner at Gordon & Rees in Los Angeles from February 2008 through November 2013.

Steve Piano began his role as Chief People Officer in April 2021. Steve comes to Jack in the Box with over ten years of experience in leadership roles as Chief People Officer and Human Resource Officer. Steve has an extensive background in all facets of human resource including talent management, compensation and benefits, organizational design and effectiveness, performance management, training and development. Steve most recently served as head of human resources at GNC Holdings LLC, a health, wellness and nutrition brand. Prior to GNC, Steve was the Chief Human Resource Officer for MoneyGram, and held leadership positions with Lehman Brothers, Citibank, and others.

Tim Linderman began his role as SVP, Chief Development Officer in October 2020. Linderman comes to Jack in the Box with over 18 years of experience in the franchise industry. He most recently served as Chief Development Officer of Huddle House. Prior to that he was Chief Development Officer at Global Franchise Group, LLC, where he oversaw franchise sales, real estate, and construction for Great American Cookies, Marble Slab Creamery, Pretzelmaker, MaggieMoo’s Ice Cream and Treatery and Hot Dog on a Stick. Leading up to that he was Director of Franchise Development for Primrose School Franchising Company, and he held that same position at Arby’s.

Doug Cook joined Jack in the Box as Senior Vice President and Chief Technology Officer in October of 2021. Cook brings more than 20 years of industry experience leading guest and employee-facing platforms to Jack in the Box. Cook most recently served as interim CTO of Jack in the Box, effectively leading the technology team and strategy during his interim period. Prior to joining Jack in the Box, Cook served as Chief Information Officer at Pizza Hut. Before Pizza Hut, Cook spent two decades with Sonic applying leading-edge technologies and analytics to grow the company’s innovation and market position.