Jack in the Box - ESG - Sustainability Report

OUR JOURNEY TO A GREENER FUTURE

At Jack in the Box, we are proud to present our inaugural 2023 Sustainability Report. This report marks a significant step in our journey toward sustainability, showcasing our progress over the past year. It reflects our core mission of not only delivering great food, but also making an impact in our communities and for the environment. Within its pages, you'll find insights into our work around packaging, animal welfare, and ESG governance, among other topics. We invite you to scroll through this page for a summary of the main topics, offering a snapshot of our sustainability efforts. For a more comprehensive view, please download the full report.

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OUR COMMITMENT TO THE ENVIRONMENT

At Jack in the Box, we take our responsibility towards the environment seriously. We are committed to continuously improving our practices to be more sustainable and environmentally friendly. In our ongoing journey, we aim to make tangible contributions to a greener future, learning and evolving as we move forward.

ENERGY & WATER MANAGEMENT

Our San Diego corporate office leads the way, generating significant solar electricity and contributing to the community grid. Key efforts include transitioning to LED lighting, installing electric vehicle charging stations, and promoting eco-friendly practices across our franchises. Regularly monitoring energy usage at our locations helps us improve efficiency and embody our commitment to sustainable resource management.

FOOD & PACKAGING WASTE MANAGEMENT

Our efforts focus on reducing food waste through precise preparation and tracking, alongside choosing sustainable materials. By 2030, we aim to cut virgin plastic in packaging by 20%. Currently, 85% of our fiber packaging comes from recycled or sustainable sources. We're also transitioning to 100% PFAs-free packaging across our system. Our approach extends to repurposing surplus food and waste oil, demonstrating our commitment to converting waste into valuable resources, while ensuring compliance with evolving environmental regulations.

SUPPORTING OUR PEOPLE & COMMUNITY

We do more than just serve food; we offer opportunities for growth and development. Our team, a blend of unique talents and backgrounds, is our greatest asset. We support them with competitive wages, comprehensive benefits, and quality training. We believe that by fostering an environment where our team can thrive, we are not only facilitating success within our own walls but also in the wider community.

EMPLOYEE WELLBEING

We value employee wellbeing, offering industry-aligned compensation and innovative features like JACK’s DailyPay. Our comprehensive benefits package includes health insurance, wellness initiatives, and pet insurance, catering to the diverse needs of our team. We support work-life balance with a generous leave policy and promote growth through our Tuition Reimbursement Program. Safety is a priority, upheld by our rigorous Injury and Illness Prevention Program, ensuring a healthy and secure workplace for all.

COMMUNITY IMPACT

Through the Jack in the Box Foundation, established over 25 years ago, we focus on enriching communities by addressing critical issues like childhood hunger, in partnership with organizations like No Kid Hungry. Our efforts extend to supporting local nonprofits that empower youth, driven by innovative fundraising and volunteerism. This dedication to community service is a core aspect of our brand's identity, reflecting our ongoing mission to make a positive, meaningful impact.

DATA SECURITY & CUSTOMER PRIVACY

We employ the NIST Cybersecurity Framework, bolstered by our Chief Information Security Officer and Chief Technology Officer, who oversee network and software security and regularly update our Audit Committee and Board of Directors. Our Information Security Policy includes regular vulnerability assessments and staff training, ensuring compliance with the Payment Card Industry Data Security Standard (PCI DSS). We prioritize safeguarding personal data, particularly payment information, and our cyber breach response plan emphasizes our commitment to data security and customer privacy.

DIVERSITY, EQUITY, INCLUSION & BELONGING

We're enhancing diversity, equity, inclusion, and belonging (DEI&B) with RISEQUITY’s help. Our action plan includes specialized training for People Managers, promoting inclusivity at cultural events, and comprehensive demographic analysis. We're focused on fostering an inclusive culture, diversifying our workforce, and engaging with our community, embedding DEI&B into every aspect of our organization.

FOOD QUALITY, SOURCING & TRANSPARENCY

We maintain a comprehensive focus on food safety, from farm to fork, implementing stringent supplier standards and a meticulous approval process. With approximately 84% of our eggs sourced from cage-free environments and ongoing efforts towards improved animal welfare in our pork supply, we ensure ethical sourcing and strict adherence to Hazard Analysis Critical Control Points (HACCP) standards. Our proactive approach has led to all restaurants undergoing regular food safety inspections, contributing to no reported food recalls or foodborne illness outbreaks in the past year.

SUSTAINABILITY GOVERNANCE & LEADERSHIP

Our role isn’t just about offering delightful meals. We actively work towards a more sustainable and healthier planet. Guiding our efforts is our sustainability governance framework, led by a team of dedicated professionals. They work diligently to ensure our operations strike a balance between being efficient and environmentally conscious.

ESG GOVERNANCE

Our governance structure integrates Environmental, Social, and Governance (ESG) principles, led by the board of directors and the N&G Committee. The Audit Committee reviews ESG disclosures, while the CLR Officer and ESG Steering Committee shape our strategy. This multidisciplinary team regularly advises the board, guiding our sustainable practices.

BUSINESS ETHICS & RISK MANAGEMENT

Our 'Integrity Playbook' underlines ethical conduct, empowering employees to report violations and ensuring strict adherence to ethical standards. We offer an ethics helpline for anonymous reporting, with a commitment to resolving issues promptly. Our Risk Committee manages key ESG areas, and the Business Continuity and Crisis Response Teams prepare for diverse operational challenges. Prioritizing employee safety and well-being, we strive for consistency, even in unforeseen events. Our transparent tax practices reflect our commitment to societal responsibilities, adhering to statutory rates.

BOARD DIVERSITY & INDEPENDENCE

We prioritize independence in our board's composition, ensuring unbiased decision-making. Currently, out of our ten directors, nine serve independently, with the board chair also being an independent member. For more detailed information on our board's composition and other data, we invite stakeholders to review our latest proxy statement.

LEARN MORE BY READING THE FULL REPORT

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Sustainability Report

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