Jack in the Box - Corporate Governance

Lance Tucker, Chief Executive Officer

Lance Tucker was named Chief Executive Officer at Jack in the Box in March of 2025, after joining the company in January 2025 as Chief Financial Officer. He brings a proven track record of driving results and deep experience as a strategic business leader within the restaurant industry. Tucker also brings a thorough understanding of the company’s business operations, having served previously at Jack in the Box as CFO from 2018 to 2020.

Before his return to Jack in the Box, Tucker was CFO at both Davidson Hospitality Group, as well as CKE Restaurants. Prior to this, he served for over a decade as a restaurant industry executive, primarily as CFO and Chief Administrative Officer of Papa John’s International from 2009 to 2018 prior to his first tenure at Jack in the Box.

From 1999 to 2003, Tucker held leadership positions in finance for several companies engaged in education, technology consulting, online retailing and real estate development. He initially joined Papa John’s in 1994, after beginning his career as a senior accountant for Ernst & Young, LLC. Tucker holds a Bachelor's Degree from Transylvania University in Lexington, Kentucky.

Dawn Hooper, Interim Principal Financial Officer

Ms. Hooper has been Senior Vice President, Controller since December 2022, and has been with Jack in the Box since October 2000. She previously held positions of increasing responsibility in accounting since joining the Company in 2000, including Interim CFO, Controller, Assistant Controller, Vice President of Financial Reporting and Senior Manager of Corporate Accounting. Prior to joining the company, she began her career with KPMG LLP where she worked from September 1993 to September 2000. Ms. Hooper has more than 30 years in experience in accounting and finance. Ms. Hooper received her bachelor’s degree in accounting from University of San Diego from the Knauss School of Business.

Ryan Ostrom, Executive Vice President, Chief Customer and Digital Officer

Ryan Ostrom joined Jack in the Box as Executive Vice President and Chief Marketing Officer in February 2021. He was later promoted to Chief Customer and Digital Officer, assuming responsibility for all Jack in the Box operations in addition to marketing, effective December 6, 2024. Ostrom joined the company with over 15 years of marketing and branding experience, with a passion for driving innovation through creative consumer strategies. Before Jack in the Box, Ostrom served as Chief Brand Officer for General Nutrition Centers (GNC), where he helped lead the transformation of GNC from a traditional retailer to a global digital brand by modernizing their marketing, eCommerce, innovation, and product development. Previously, Ostrom served roles at Yum! Brands, Kenmore, Craftsman & DieHard at Sears Holding Corporation, and Reebok. During his time at Yum! Brands, Ostrom enhanced KFC’s global store and ecommerce customer experience.

Sarah Super , Executive Vice President, Chief Legal & Administrative Officer

Since February 2025, Sarah Super has been fulfilling the role of Executive Vice President, Chief Legal & Administrative Officer. From March 2020 to February 2025, she served as Senior Vice President, Chief Legal & Risk Officer. Prior to that, Sarah served as Senior Vice President, General Counsel and Risk Officer, as well as Vice President & Associate General Counsel for Jack in the Box. Before joining Jack in the Box in December 2013, Sarah was a partner at Gordon & Rees in Los Angeles from February 2008 through November 2013.

Steven Piano, Senior Vice President, Chief People Officer

Steve Piano began his role as Chief People Officer in April 2021. Steve comes to Jack in the Box with over ten years of experience in leadership roles as Chief People Officer and Human Resource Officer. Steve has an extensive background in all facets of human resource including talent management, compensation and benefits, organizational design and effectiveness, performance management, training and development. Steve most recently served as head of human resources at GNC Holdings LLC, a health, wellness and nutrition brand. Prior to GNC, Steve was the Chief Human Resource Officer for MoneyGram, and held leadership positions with Lehman Brothers, Citibank, and others.

Carl Mount, Senior Vice President, Chief Supply Chain Officer

Mr. Mount has been Senior Vice President, Chief Supply Chain Officer since August 2024 and brings over 30 years of experience in U.S. and global supply chain management and procurement. Most recently, from January 2023 until August 2024, Mr. Mount served as the Chief Supply Chain Officer for Zaxby’s, a privately held American fast casual chicken restaurant chain headquartered in Atlanta, GA. Prior to that, from 2017 until January 2023, Mr. Mount served as the Senior Vice President, Supply Chain Operations and Senior Vice President, Logistics and US Retail Supply Chain with Starbucks Coffee Company. From 2011 to 2017, Mr. Mount served as the Global Chief Supply Chain Officer with Yum! Brands where he focused heavily on margin improvements for the company’s three international brands. Prior to joining Yum! Brands, in addition to spending a period of time consulting, Mr. Mount held leadership roles in consumer products manufacturing with Coca-Cola and PepsiCo. Mr. Mount received his bachelor’s degree in Business Administration at the University of Southern California’s Marshall School of Business and his MBA from the Santa Clara University Leavey School of Business.

Tim Linderman, Senior Vice President, Chief Development Officer

Tim Linderman began his role as SVP, Chief Development Officer in October 2020. Linderman comes to Jack in the Box with over 18 years of experience in the franchise industry. He most recently served as Chief Development Officer of Huddle House. Prior to that he was Chief Development Officer at Global Franchise Group, LLC, where he oversaw franchise sales, real estate, and construction for Great American Cookies, Marble Slab Creamery, Pretzelmaker, MaggieMoo’s Ice Cream and Treatery and Hot Dog on a Stick. Leading up to that he was Director of Franchise Development for Primrose School Franchising Company, and he held that same position at Arby’s.

Doug Cook, Senior Vice President, Chief Technology Officer

Doug Cook joined Jack in the Box as Senior Vice President and Chief Technology Officer in October of 2021. Cook brings more than 20 years of industry experience leading guest and employee-facing platforms to Jack in the Box. Cook most recently served as interim CTO of Jack in the Box, effectively leading the technology team and strategy during his interim period. Prior to joining Jack in the Box, Cook served as Chief Information Officer at Pizza Hut. Before Pizza Hut, Cook spent two decades with Sonic applying leading-edge technologies and analytics to grow the company’s innovation and market position.

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