Shannon McKinney was named Chief Operating Officer at Jack in the Box in June 2025. McKinney brings more than 25 years of restaurant industry experience with a deep understanding of driving operational efficiency and a proven track record of developing high-performance teams and delivering best-in-class team member and guest experiences. He previously served as Vice President of Operations and Brand Performance at Jack in the Box from March 2019 to August 2021.
Before his return to Jack in the Box, McKinney most recently served as Vice President of Operations, PLK, America at Popeyes Louisiana Kitchen. He started out his quick-service and fast-casual restaurant operations career in various operations leadership roles at Taco Bell, followed by serving as Senior Director of Training & Field Implementation for Outback Steakhouse, Vice President of Operations at Crispers, Fresh Alternatives, LLC, and Vice President of Franchise Business Management at Bloomin’ Brands.